Privacy Policy

In accordance with the provisions of Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), we inform you that the personal data you provide through this website will be incorporated into the processing systems under the responsibility of:

• Identity: MEDITERRANEA TRANSPORTES Nacional e Internacional S.L.
• Tax ID (CIF): B-00000000
• Registered office: C/ Los Plazas s/n 30740 San Pedro del Pinatar
• Email address: info@mediterraneaip.es

The personal data provided will be processed by the company for the following specific purposes, depending on the way they were obtained:

• Inquiry management: Attend and resolve requests for information, quotes and general inquiries received through the contact forms.
• Transport and Logistics Services: Manage the execution of the transport contract, including route planning, goods tracking and operational communication.
• Client Area and Reservations: Administer registration in the private portal, allowing the management of parking reservations, billing consultation and service traceability.
• Regulatory compliance: Perform administrative, accounting and tax management derived from the commercial relationship, as well as comply with sectoral legal obligations in transport matters.
• Commercial communications: Send information about news and services of the company, only if the user has given their explicit consent for it.

The processing of your data is carried out under the following legal bases that enable it:

• Execution of a contract: Processing is necessary for the management of the contracted transport services and the maintenance of the operational relationship in the Client Area (Art. 6.1.b GDPR).
• Data subject's consent: For the resolution of doubts sent through the forms and, where appropriate, for sending commercial communications (Art. 6.1.a GDPR).
• Compliance with legal obligations: For compliance with tax, accounting regulations and specific legislation for the regulation of land transport (Art. 6.1.c GDPR).
• Legitimate interest: To guarantee network and information security, as well as for the prevention of fraud in the management of services and reservations (Art. 6.1.f GDPR).

The personal data provided will be kept following the following retention and blocking criteria:

• Commercial and contractual management: They will be maintained as long as the relationship with the client lasts. After its termination, the data will remain blocked during the legal prescription periods (6 years by mercantile regulations and up to 10 years by tax regulations).
• Inquiries and requests: During the time strictly necessary to resolve your request and, at most, one year after the last contact if no commercial relationship is derived.
• Commercial communications: Until the user withdraws their consent or requests to unsubscribe from them.
• Client Area accounts: As long as the user maintains their active profile. In case of inactivity longer than 24 months, the personal data will be blocked.

Your personal data will not be sold or transferred to third parties for commercial purposes. However, they may be communicated to the following recipients for operational or legal necessity:

• Public Bodies and Authorities: Public Bodies and Authorities: Tax Administration, Security Forces and Corps, and Ministry of Transport, when there is a legal obligation to provide such information.
• Banking Entities: Banking Entities: For the management of collections and payments for contracted transport and reservation services.
• Data Processors: Data Processors: Hosting service providers, technical support and accounting advice that act under a confidentiality and regulatory compliance contract.
• International Transfers: International Transfers: No data transfers are made outside the European Economic Area.

Anyone has the right to obtain confirmation as to whether the company is processing personal data concerning them. Interested parties may exercise the following rights:

• Access: Know what personal data we process and obtain information about said processing.
• Rectification: Request the correction of inaccurate data or complete those that are incomplete.
• Erasure: Request the deletion of your data when, among other reasons, they are no longer necessary for the purposes for which they were collected.
• Objection: Request that your data stop being processed for specific purposes (such as sending commercial communications).
• Restriction: Request the suspension of processing in the cases provided for by current regulations.
• Portability: Receive your data in a structured, commonly used electronic format to be able to transmit them to another controller.
• Withdrawal of consent: Revoke at any time the consents previously granted without affecting the lawfulness of the previous processing.

You can exercise these rights free of charge by sending an email to <emailLink/>, indicating the right you wish to exercise and attaching a copy of your ID card or equivalent document to prove your identity. We will respond to your request within a maximum period of one month.

Likewise, we inform you of your right to file a claim with the Spanish Data Protection Agency (www.aepd.es) if you consider that your rights have not been duly addressed.

At Mediterránea Transportes we have implemented the necessary technical and organizational measures to guarantee a level of security adequate to the risk, protecting the confidentiality, integrity and availability of your data:

• Communications encryption: The portal uses HTTPS (SSL/TLS) protocols to guarantee that information sent through forms travels in an encrypted and secure manner.
• Access controls: Access to personal data is strictly limited to authorized personnel through authentication systems and access profiles.
• Backup systems: We have periodic backup copies to guarantee information recovery in case of technical or physical incidents.
• Security monitoring: We perform periodic reviews of our systems to prevent unauthorized access and guarantee treatment resilience.

Mediterránea Transportes reserves the right to modify this Privacy Policy to adapt it to new legislation, jurisprudence or changes in the company's operations.

Any modification will be published on this website with an indication of the date of its last update. We recommend you review this policy periodically to be informed of how we protect your privacy.

Last update: May 11, 2026